Railbase Mobile support

Railbase Mobile connects employees to an existing company Railbase installation. Your company administrator manages your account, company membership, work records and access.

Get help

For company access, records, moderation or recovery, contact your company administrator. For an issue with the mobile app, contact support@railbase.app. Include your app version, operating system version and a description of the problem.

Do not send passwords, QR sign-in secrets, recovery codes or confidential company files. Company content is not automatically sent to Railbase support.

Privacy, deletion and lost devices

Contact your installation operator to request access, correction or deletion of account and work data, or to ask about its retention policy. Railbase Mobile uses existing company accounts and does not create accounts. Disconnecting a device ends its access; it does not erase company records or delete the account. For a mobile-app privacy concern, contact support@railbase.app.

Use another trusted device or your company's verified recovery process to revoke access from a lost phone. Read the Railbase Mobile privacy notice for details.

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