Companies and Product licences
Why a Railbase Suite belongs to a verified legal company.
Updated
Every Railbase Product contract is issued to one named legal company. The company is the boundary for KYC, billing, entitlement, data authority and renewal.
Account and company are different
The Account contains people who can manage the commercial relationship. A company registration identifies the legal entity that will operate a Railbase estate and own a Suite subscription. One Account may manage more than one company when the legal and authority relationships are documented.
Company verification
Before purchase, Railbase verifies the company identity, destination and applicable sanctions/export restrictions. A registration can be:
- Pending — evidence or review is still required;
- Approved — the company can buy an eligible Product;
- Blocked — purchase, activation and renewal are unavailable;
- Superseded — the historical identity remains auditable but points to the current company record.
Approval is not a permanent waiver. Material identity changes, sanctions-list updates or expiry of controlled review evidence may require re-screening.
A screening-data outage is an availability incident, not a detected sanctions match. It does not by itself cancel or revoke a current paid-period entitlement. Railbase continues signed licence validation through a heartbeat whose rolling window is no longer than 24 hours; a confirmed hit follows the separate suspension and review process described in the Terms.
Product licence
A paid Product creates one company-level entitlement containing the Product, Basic/Pro/Max plan, release identity, term and company boundary. It supports the complete Suite lifecycle: installation, activation, updates, plan changes, renewal, cancellation and audit.
User roles control authorisation inside the Suite. Adding a user or changing a role does not create a separate Suite subscription unless the published Order explicitly uses another billing metric.
More than one Suite
A verified company can own several Business Suites. Each Product retains its own plan, price and renewal, while all can run on the same private Railbase estate. Cancelling one Product does not cancel another.
FAQ
Can we buy before KYC is approved?
No. Checkout is available only after the selected legal company is approved.
Can a licence be moved to another company?
Not by changing a display name. Contact support so the legal, billing, tax, authority and audit implications can be reviewed.
Does railbase.app store our operating data?
No. railbase.app stores the account, verification, billing, entitlement and distribution control-plane data described in the Privacy Policy. Ordinary Suite records stay in the customer's private estate.